At Vibe By The LaLiT Traveller our effort is to provide our guests excellent hospitality at our hotel. We value guests' association and faith in us as we try and live up to their expectations.
Personal information collected by Vibe By The LaLiT Traveller from its guests
We may collect the following personal information: Guest name and contact information; date of birth; how they prefer to be addressed in communication from us, preferred modes of communication; job designation and business address; spouse name, anniversary, credit card details, including the three-digit code that appears on the back of credit card, dates of arrival and departure from our hotels / restaurants / other outlets, guests preferences when they stay or dine at Vibe By The LaLiT Traveller , transaction history at Vibe By The LaLiT Traveller; offers guests may have availed of from third party marketers in response to communication from Vibe By The LaLiT Traveller. We may also record details on guests who have stayed or dined with other guests at Vibe By The LaLiT Traveller, including their names and contact details. Besides the above, we may also collect the following:
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow children to submit personal information without prior permission. We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by guests themselves. We may use any health-related information provided by guests only to serve them better and meet their specific needs when they stay or dine at Vibe By The LaLiT Traveller.
How does Vibe By The LaLiT Traveller use the personal information collected from its guests
We use guests' personal information to provide them with the services requested from Vibe By The LaLiT Traveller, to help them make room reservations, to provide them with information about conferences and events at Vibe By The LaLiT Traveller, to send them promotional material on our services by email, direct mail and phone, to conduct surveys from time to time, to make offers sourced from third parties, as per guests' stated preferences or usage pattern exhibited at Vibe By The LaLiT Traveller. Information collected regarding their preferences when guests stay or dine at Vibe by The LaLiT Traveller will be disseminated across. Vibe Hotel makes sure that guests enjoy similar level of service and satisfaction across all the hotels at the chain.
How does Vibe By The LaLiT Traveller share the personal information collected from its guests, including with third parties
To ensure that you enjoy the same level of services across all LaLiT Traveller Hotels, owned or franchised around the world, we may share your personal information with hotels within Vibe Hotel. While doing so, Vibe By The LaLiT Traveller will ensure that guests' personal information is handled as per this policy.
Non-personal or anonymous information collected by Vibe By The LaLiT Traveller
Information that does not personally identify a guest is referred to as non-personal or anonymous information. When guest visit and interact with the site www.vibehotels.in or third parties with whom Vibe By The LaLiT Traveller has contracted to provide services, non-personal information, like, list of website pages visited by guest, could be collected. Technology like cookies could be used to help deliver content as per guest preference, to help guest process their reservations or other requests. While this cannot be used to disclose their identity, this information will identify the browser used by guest to our servers when they visit our site. To remove the cookies at any point from a computer, guests can delete them using their browser.
We also may collect data by using web beacons, clear GIFS, pixel tags or similar means, which will tell us when guests visit our site. Non-personal information like the domain name, the areas of the site guest visit, their operating system, browser version, and the URL they visited from, can be identified, which can be used to enhance their online experience by understanding their web usage patters.
From time to time, we may allow third party advertisers to advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads the browser used by guest has seen and which site pages they may have visited. Vibe By The LaLiT Traveller has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.
Links to websites of third party marketers
Vibe By The LaLiT Traveller's policy regarding protection of its guests' personal informationVibe By The LaLiT Traveller will take the necessary measures to:
How long does Vibe By The LaLiT Traveller retain your personal information
Vibe By The LaLiT Traveller will retain guests' personal information for the period necessary to fulfill the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.
Dos & Don't to ensure your security
For your own privacy we advise guests not to include sensitive personal information in any emails they may send to us. We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow children to submit personal information without prior permission.